How ScotSMART Limited handles your data

We are committed to protecting your personal information. This notice explains what data we collect, how we use it, and your rights.

Who we are

ScotSMART Limited, registered in Scotland (SC679217). Registered office: 12 Pankhurst Place, East Kilbride, Glasgow, G74 4BH. Contact: hello@scotsmart.co.uk, 0141 478 0794.

Data we may collect

• Contact details (name, email, phone) when you enquire or book a visit.
• Business/home details relevant to providing IT, Wi-Fi or audio services.
• Technical data (logs, diagnostics) when troubleshooting systems.
• Usage data on this site (e.g., pages visited) if you accept analytics cookies.

How we use your data

• To respond to enquiries, provide quotes and deliver services.
• To schedule and manage site visits or show home appointments.
• To improve our website and services (with your consent for analytics).
• To meet legal/regulatory obligations.

Legal bases

We rely on legitimate interests to respond to enquiries and deliver services, consent for optional analytics/marketing, and legal obligation where applicable.

Sharing

We only share data with trusted suppliers/partners when needed to deliver services (e.g., networking or audio equipment providers) and only with appropriate safeguards. We do not sell personal data.

Retention

We keep personal data only as long as needed for the purpose collected, legal requirements, or to support/maintain work completed for you.

Your rights

You can request access, correction, deletion, restriction, or objection to processing. You can withdraw consent for optional cookies/analytics at any time. Contact hello@scotsmart.co.uk to exercise your rights.

Cookies

See our Cookie Notice for how we use cookies and how to manage your preferences.

Contact and complaints

Email hello@scotsmart.co.uk or call 0141 478 0794 with questions. You can also complain to the ICO (Information Commissioner’s Office) in the UK if you are unhappy with how we handle your data.